How it Works

1. Sign Up and Order Your Medicine

Sign up on our website in just two minutes for safe and straightforward access to your medication. Enjoy a hassle-free experience and receive support from our team if you need it.

2. GP Approves and Issues Prescription

Your GP will usually process your order and issue a prescription in 3 working days. Experience a seamless process and get ready to have your medication delivered directly to your doorstep.

3. Clinical Checks and Delivery

Our dispensers and pharmacists check the prescription before sending it out to registered patients who are eligible for delivery. For those who aren’t eligible for free NHS prescriptions and delivery, we provide a nationwide private prescription dispensing and delivery service. Get in touch to find out how we can help.

At the Heart of the Community

Your time is valuable, and we’re here to make managing your medications effortless. Whether NHS or private, you can handle everything on the go—send us messages through the system, pay for your prescriptions with ease, and stay in control of your healthcare.

We also dispense private prescriptions and offer fast, secure UK-wide delivery, ensuring you get the medication you need without hassle.

Best of all, our service is completely free to use.

All-in-one solution

Request prescriptions, track your orders and get reminders to reorder your medicine, all from your personalised dashboard.

Doorstep Delivery

NHS prescription medications are delivered for customers in our local area. We operate a standard and concierge delivery service for Private Prescription medications – rates vary depending on the service and your location.

Always order on time

You’ll get a reminder to order your next prescription 7 days before you’re due to run out. You can switch this on or off – you decide.

Order for your family

Manage your whole family’s prescriptions from your account. West Hill Pharmacy’s prescription ordering portal makes it easy for you to order for your loved ones.

Looking for Prescriber Services?

West Hill Pharmacy offers colleagues and clinics consultancy services. Learn more about how we can help your business here or contact us.

What our Customers Say

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Nan C2 profile picture
Nan C2
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Worked hard to get my urgent medication in for me when I suffered an episode of breathlessness due to inhaler empty.
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Victain profile picture
Victain
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Awesome service really friendly and helpful staff, went to get my mum her COVID vaccination, they even came out to the car to help us.
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Paul Bramley profile picture
Paul Bramley
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My ear examination was conducted in a very professional and courteous manner. Would recommend
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Becky Allen-Holland profile picture
Becky Allen-Holland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Called into this lovely friendly pharmacy today and need some medication for the flu and my Mum got the covid test for the flu as I got a bit of the flu from the pharmacy today and it is so amazing and so helpful absolute credit to whomever runs it. The staff were so lovely and kind to my Mum today and they manged to help my Mum find the right medication for the flu and my Mum have really enjoyed it today thank you 🙏
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Michelle Walker profile picture
Michelle Walker
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Called into this lovely friendly chemist today as I’m away on holiday here and need some medication for a blocked ear and sinus. Absolutely amazing and so helpful absolute credit to whomever runs it. The staff were so lovely and kind. It is also working thank you 🙏
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Austin Brown profile picture
Austin Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent follow up service on my grievance, personal response and rectification straight away. Thank you. I now feel off for the original communication.